How long does the initial assessment take?
The initial assessment and treatment session will take approx. 1 hour.

What does the initial assessment involve?
The therapist will take a detailed history of your complaint and then ask about any relevant past medical history. The therapist then completes an overall examination of your problem (joint/limb/spine). This is then followed by a full palpatory examination of the smaller structures involved and determines a probable diagnosis. Assessment findings will then be discussed with you and a treatment plan will be decided upon. Usually the first treatment session will be completed at this time. Your GP is then informed of relevant details.

Where will the sessions take place?
You will usually be seen at your home address if that is most convenient for you. However we can see you wherever it is easiest for you.

How far will you travel to come and see me?
Generally we will travel up to ¾ hour away from our base (HR1 3SX) to see you, however should you live further away we can usually arrange this, however there will be an additional charge for travel, of which the amount will depend upon where you live.

Do I need to inform my doctor that the physiotherapist is coming to see me?
We do not need a direct referral from your GP before we see you, and you do not need to let them know unless you wish to (see following question/answer also).

Do I need to keep my doctor informed of progress?
We do take details of your GP at the time of your assessment and contact them should we need to and keep them informed of relevant details if necessary. You do not need to contact your GP unless you wish to. You may wish to discuss the appropriateness of Physiotherapy for your problem prior to arranging an appointment with us, however this is not a necessity on our behalf.

What happens if I can’t make the appointment time that I’ve already arranged?
Please let us know on Tel: 01432 890490 as soon as you are aware that you will not be able to make your appointment with us. The sooner you let us know the sooner we can get you back in the diary at a more convenient time. Unfortunately if you give us less than 24hrs notice we will charge you for the loss of time incurred to the therapist.

Do I receive an invoice through the post?
We will produce an invoice at the time of the session.

What methods of payment do you take and how much time do I have to pay it?
We request either cash or cheque at the point of treatment or alternatively you can pay online. We do ask for payment at the time of treatment.

How much does a session cost?
An initial assessment and treatment (1hr duration) costs £75
A follow up treatment session (1hr) costs £75